TERMS AND CONDITIONS OF SALE1. DEFINITION and OBJECT of the CONTRACTThis agreement ("agreement") is a distance contract according to art. 50 et seq. Legislative Decree n. 206, September 6, 2005 ("the consumer code"). The object of the contract is the sale of movable property between Prvcom sas, with registered office in Reggio Emilia, via Che Guevara, 55 - C.F. e P.IVA 02456420351 and the consumer (the "customer").The Contract agreement is finalized when Prvcom sas accepts a purchase proposal issued by the customer via telephone or via the internet, on the website www.ecobioshopping.it (the "site") on the basis of the following terms described in article 4. Any changes and/or additions to the terms and conditions will be effective from the date that they will be communicated to the public and they will apply to sales made after that date.The latest updated version of the terms and conditions is available on the website.2. ACCEPTANCE of TERMS and CONDITIONS of SALE and CUSTOMER COMMITMENTSAfter sending the electronic order confirmation, the customer accepts the contract unconditionally and he undertakes to observe in its dealings with Prvcom sas the General Conditions and Payment conditions, claiming to have read and accepted all information provided (according to the above laws). Prvcom sas is not considered itself bound to conditions even partially different unless previously agreed in writing.The present general conditions of Sale must be examined online by visitors on the site www.eocbioshopping.it before they confirm their purchases.Forwarding the order confirmation therefore implies the total knowledge of the General Conditions of Sale and their full acceptance.After the online purchasing process, the customer undertakes obligation to print and keep these general conditions of sale, already viewed and accepted during the purchasing process, in order to meet in full the conditions laid down in Legislative Decree No. 206, September 6, 2005 ("the consumer code").3. PRICESPrices on the website and/or through any other means of distance selling used by Ecobioshopping.it are V.A.T. excluded. Delivery charges are shown before confirmation of purchase.4. Methods of PURCHASE and PAYMENT www.ecobioshopping.it is an online site that offers the possibility to buy disposable, biodegradable and recyclable products which are all clearly described and specifically identified by a unique code on the website.The purchase of products, available as shown and described on line, is performed by the customer at the indicated price and has to be confirmed when forwarding the order confirmation, together with transport costs as specified on the website and displayed at the time of purchase.Before confirmation of purchase, the customer will be given the unit cost of each product chosen or the total cost in case of multiple purchase and related transport costs.To place an order you must register and fill in the form that you will find in the section of your orders and follow the instructions that you will be given during the process.The order summary page is available after pressing the button "Confirm order". The purchase proposal, identified by order number, is sent through the site and represents the order of material to be intended confirmed. It is necessary to print and keep the purchase proposal.The customer will be allowed to choose one of the following methods of payment:a) Guaranteed Pay-Pal systemb) VISA credit card, VISA Electron, Mastercardc) Bank wire Bank transfer details:Banco Popolare Società Cooperativa, Reggio Emilia Ag.7 IBAN: IT70A0503412807000000032862Reason for payment: Order numberBeneficiary:Ecobioshopping – Prvcom s.a.s.Bank transfer from abroad:SWIFT / BIC: BAPP IT 215085. DELIVERY of PRODUCTS Prvcom sas will send the products to the address the customer provided within the days indicated on the site in the section “Orders and deliveries”.6. PRODUCT AVAILABILITYPrvcom sas accepts customer orders within the limits of quantities available in the warehouse. Therefore, the acceptance of the offer you submitted, is subject to the availability of the products in stock.Prvcom sas undertakes to inform the customer in case of stockouts due to excess of demand or other causes.7. WARRANTIES, customer service and CLAIMSAny complaint has to be forwarded to the following address: Prvcom sas, Reggio Emilia headquarter, via Che Guevara, 55.When collecting the product the customer must verify that the package is intact, not damaged or wet.For any purchased product, Prvcom sas rules are applicable, together with guarantees and assistance as per sale conditions.This guarantee will apply to those products which show defects of conformity not visible at the time of purchase, provided the product has been used properly and handled with care in accordance with its intended purpose and as provided in the technical documentation.The above warranty will not be applicable in the case of own customer negligence.Any lack of conformity of the products must be reported within ten (10) days of receipt of the goods.The written report must be attached by the customer at the time of return of the defective product.At the time of re-dispatching the defective product will be replaced, only if appropriately packed and with the original documentation received by the customer at the time of purchase.The return of the product without the original packaging and documentation as above mentioned will prevent the replacement of the product itself.8. CUSTOMER'S OBLIGATIONSThe customer declares and guarantees, under its own responsibility to:1) To be a consumer in accordance with art. 3 of the code of consumption.2) To be at least 18 years old. (3) That the same data supplied for the contract are correct and truthful.9. RIGHT of WITHDRAWALThe customer has the right to withdraw from the contract, according to the European Directive 83/2011. If you have missed your order you have 14 days from the delivery date for exercising the right of withdrawal, it means the possibility to return the products. We will accept the return of any item refunding the full amount, including shipping costs, within 10 days of receipt of the products. We will accept back the articles also partially damaged, unhealthy or partly used by a reduction in the value of the goods. The shipping costs for returning products to Ecobioshopping shall be borne by the customer. Return shipment must include a copy of the delivery note. For agreements and return address please contact us by phone or email by taking references by chapter “Contacts”.10. PLACE of JURISDICTIONThe Contract is governed by Italian law.Any dispute concerning the interpretation, application, enforcement and breach of contract will be the responsibility of the Forum in which the customer has his residence or domicile, only if located in territory of the Italian State. For customers outside Italy the exclusive jurisdiction of the courts of Reggio Emilia wil be applicable.